T-Mobile's outage affects users all over the U.S.

Wednesday, February 14, (news onpedia) 14 February (newsonpedia.com) T-Mobile (TMUS.O) customers all over the United States reported network outages late on Monday, according an online tracking site for outages, in which the company claimed it was responding quickly to the issue that been affecting certain cellular services.


A T-Mobile sign on top of a T-Mobile retail store in Manhattan, New York, U.S., September 22, 2017. REUTERS/Amr Alfiky/File Photo
A T-Mobile sign on top of a T-Mobile retail store in Manhattan, New York, U.S., September 22, 2017. newsonpedia/Amr Alfiky/File Photo

The U.S. wireless carrier said it was working on the resolution of an issue that led to intermittent problems regarding voice, messaging and data service in various regions. It didn't say the number of users affected.


The number of complaints of T-mobile outages in the past 24 hours reached more than 83,000 by 10:20 p.m. Eastern Time (0320 GMT), said Downdetector.com which monitors outages by gathering status reports from various sources that include user-submitted issues through its platform. The number had dropped to around 9,000 by midnight ET.


T-Mobile's help desk has responded in response to Twitter messages from users who were experiencing issues, saying that it would investigate the complaints. The page did not provide any details about the severity of or cause for the downtime.


"Our teams are rapidly addressing a 3rd party fiber interruption issue that has intermittently impacted some voice, messaging and data services in several areas," T-Mobile's Vice President of Technologies Neville Ray said on Twitter.


Downdetector also revealed numerous reports of services provided by different U.S. wireless carriers Verizon Inc. (VZ.N) along with AT&T Inc (T.N) being down. The website displayed over 2,000 unresolved issue complaints regarding Verizon plus more than 1,200 reports for AT&T during peak times.


Verizon and AT&T have not yet responded in response to requests made by Reuters for comments.

Post Source: REUTERS.com || T-Mobile outage hits users across the U.S.

Original Post Link - https://www.reuters.com/business/media-telecom/t-mobile-down-thousands-users-us-downdetector-2023-02-14/

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